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    • Supporting Children and Families

                                                                                                                                          

           Mrs Rebecca Hibell                                                   Mrs Lorna Bradshaw                                        Mrs Harriet Thomas        Designated Safeguarding Lead                     Deputy Designated Safeguarding Lead         Deputy Designated Safeguarding Lead        Attendance Champion                                                        SENDCo                                                    Early Help Support Worker                 01684 573620                                                          01684 573620                                                      01684 573620

    Nominated Safeguarding Governor: Dr. David Radley

    Supporting Children and Families

    At Madresfield, the wellbeing of every child sits at the heart of all that we do. We believe that children learn best when they feel safe, valued, and supported, and we are committed to working in partnership with families to ensure that every child can thrive both academically and emotionally.

    How We Support Families

    We recognise that parenting can be both rewarding and challenging. Our aim is to walk alongside you by offering:

    • A welcoming, open‑door approach—our staff are always here to talk.
    • Advice, guidance, and signposting to local services for areas such as mental health, early help, parenting support, or financial challenges.
    • Workshops and information sessions on wellbeing, learning, and practical strategies for home.
    • Regular communication so you feel fully informed about your child’s progress and experiences in school.

    Our 'Supporting Children and Families' Offer can be found at the bottom of this page with the Worcestershire Early Help Offer Booklet.

    If you feel that you could benefit from any additional support, please do make an appointment to speak with Mrs Harriet Thomas via the school office.

    Working in Partnership:

    • We can refer children experiencing difficulties with a wide range of mental health and physical issues to the School Health Nursing Team. Please speak to Mrs Harriet Thomas if you would like to access this support. They offer online support through their web link below for young people on topics such as bullying, mental health and wellbeing, alcohol and drugs misuse, relationships, homelessness and much more. 

    Our services | School Health Nursing Service Worcestershire | Herefordshire and Worcestershire Health and Care NHS Trust

    Further support can be sought from Melo: ‘Providing a range of early intervention and preventative support options to improve the emotional wellbeing and mental health of the child or young person from 0-25yrs, and that of the family.’

    Melo :: Onside, Worcestershire & Herefordshire

    The Worcestershire Virtual Family Hub provides a wealth of knowledge, support and resources for families:

    Links within the website give advice for topics such as...

    • Parenting, health, housing, finance and relationship support
    • Early Help Family Support
    • Groups and activities for Young People
    • Ready Steady Worcestershire - Free School Meal holiday provision
    • Harmony At Home - Reducing Parental Conflict in partnership with Organisations

    Virtual Family Hub | Worcestershire County Council

    • Lumi Nova is a personalised digital therapeutic game for childhood anxiety, co-designed with children, parents, NHS clinicians and experts in mental health, human-centred design and ethical gaming technology. It empowers young people aged 7 to 12 years to overcome mental health challenges and create life-long skills using immersive experiences that are self-guided, interactive and fun.

    Lumi Nova: Tales of Courage (Sign up is free of charge)

    • It is also possible for us to refer your child to NHS - Children’s and Adult’s Mental Health Service (CAMHS), if other avenues of support have been exhausted. They offer online support on topics such as anger, bullying, fear, loneliness, sadness and worry.

    5 - 11 Years | Herefordshire and Worcestershire CAMHS

    • Holiday Activities and Food Programme: HAF is a Department for Education (DfE) funded programme aimed at enabling children and young people in receipt of benefits-related free school meals (FSM) to attend school holiday activities and experiences during Easter, summer and Christmas. 
    • To find out if you are eligible to take part in the HAF programme and sign up for an activity click on this link and complete the sign-up registration form within the 'How to take part in the Holiday Activities and Food (HAF) Programme area.

    Holiday Activities and Food (HAF) Programme | Worcestershire County Council

    • Malvern Cube Youth Group:  From Year 6, children can attend Malvern Cube for a range of term-time weekly activities. They also provide holiday activities and trips that can be funded by HAF or paid for by parents. 1:1 mentoring and mental health support is available for young people if needed.

    Youth - Malvern Cube

    • Malvern Food Bank: Madresfield is a referral agency for the food bank, which allows us to issue vouchers directly to parents in need. You can contact Mrs Harriet Thomas via Class Dojo or the school office to request support.

    Malvern Food Bank Spring Lane opening times:

    • Monday 10.15am-12.45pm
    • Tuesday 1pm-3.30pm
    • Thursday 10.15am-12.45pm

    Home | Malvern Hills Foodbank

    Further Support Links:

    Adult mental health & wellbeing:

    Bereavement Support:

    Child mental health & wellbeing:

    Online safety:

    SEND:

    Information includes:

    • What is SEND?
    • Care, support and money matters
    • Early years, birth to starting school
    • Education, schools and colleges
    • SEND school provision and education health care plans (EHCPs)
    • SEND Health and wellbeing
    • Worcestershire SEND strategy and so much more.
     
    1. Madresfield Supporting Families (Early Help) 2025-26
      PDF File
    2. Early Help in Worcestershire Booklet
      PDF File
    3. Operation Encompass Parent Letter 2024
      PDF File
     

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